How to Set Up Your HP Printer Using 123.hp.com – Complete Guide
Setting up a new HP printer doesn’t have to be complicated. With the help of 123.hp.com, HP has made the setup process simple, fast, and user-friendly. Whether you’re installing a wireless printer for the first time or setting up a new computer to use an existing printer, this guide walks you through everything you need to know—step by step.
What Is 123.hp.com?
123.hp.com is HP’s official setup portal that helps users download the correct software and drivers for their printer model. Instead of manually searching for drivers, this tool automatically detects your operating system and printer to provide the exact setup package you need. It also guides you through connecting the printer to your Wi-Fi, registering it, and completing setup.
Before You Begin: What You’ll Need
Before starting the setup, make sure you have the following:
A compatible HP printer (e.g., DeskJet, OfficeJet, ENVY, LaserJet, or Smart Tank)
A computer, smartphone, or tablet connected to the internet
Access to a stable Wi-Fi network
Your printer’s model name and power cable
Your Wi-Fi network name (SSID) and password
Step 1: Unbox and Prepare the Printer
Unbox the printer and remove all protective materials (tape, foam, and plastic film).
Plug in the printer and turn it on.
Install the ink cartridges if they aren’t preinstalled.
Load plain paper into the input tray.
Let the printer perform any required alignment or calibration.
Now the printer is physically ready to be connected.
Step 2: Visit 123.hp.com
On your computer or mobile device, open a web browser and go to 123.hp.com.
Enter your HP printer model (e.g., HP DeskJet 4155e, HP LaserJet MFP M234dw) into the search box.
Click Next or Download, and the site will begin downloading the HP Smart app or setup utility compatible with your device.
HP Smart is HP’s all-in-one software that helps with installation, scanning, wireless printing, and more.
Step 3: Install HP Smart App or Setup Utility
Once the download is complete, run the installation file.
Accept the terms and conditions and follow the on-screen prompts.
If prompted, create or sign in to an HP account. This step helps you register your printer and activate extra features like HP+ or Instant Ink (optional).
HP Smart will now search for your printer. Make sure your printer is powered on and nearby.
Step 4: Connect Your Printer to Wi-Fi
When prompted, choose Wireless Setup (for Wi-Fi connection):
If your printer supports auto wireless connect, the app will configure the network automatically.
If not, you may need to manually enter your Wi-Fi password or temporarily connect the printer via USB to finish setup.
Follow the app’s instructions to connect your printer to the same Wi-Fi network your computer or phone is using. Once connected, the app will confirm and register your printer.
Note: If the printer is already connected to the Wi-Fi, HP Smart may skip this step.
Step 5: Finish Printer Registration and Setup
Once the printer is connected, the HP Smart app may prompt you to register the device and enable web services like HP ePrint or Scan to Cloud.
You can also print a test page or align the print heads if required.
If using HP+, you'll be asked to activate it now (optional).
Set the printer as your default printer for your system.
Your printer is now ready for wireless printing!
Step 6: Install on Additional Devices (Optional)
If you want to print from another computer, tablet, or phone:
Install the HP Smart app on that device.
Sign in with the same HP account.
The app will detect the printer over the network and complete setup in just a few taps.
You can print, scan, or manage your printer settings from any device with HP Smart installed.
Troubleshooting Tips
If you run into issues during setup, here are a few things to check:
Make sure your printer and computer/phone are on the same Wi-Fi network.
Restart your router, printer, and device if they can’t communicate.
Temporarily disable firewalls or antivirus software that may block the connection.
Reset your printer’s network settings and try again (refer to your model's manual for reset steps).
For printers without a display panel, use Wi-Fi Protected Setup (WPS) or set up via USB cable for the initial installation.
You can also visit the HP Virtual Agent or HP Support Forums if you need live troubleshooting help.
Final Thoughts
Using 123.hp.com is the fastest and most reliable way to set up your HP printer for the first time. Whether you’re using it at home, in a small office, or for schoolwork, the setup process is designed to be seamless and user-friendly. By following the steps outlined above, you’ll have your printer installed, connected, and ready to go in just a few minutes.
Once the setup is complete, be sure to explore features like mobile printing, cloud scanning, and Instant Ink subscriptions for a more efficient and connected printing experience.